refund-policy

Last updated: Aug 10, 2025

refund policy

We provide a 30-day money-back guarantee for selected services. A customer may request a refund within 30 days from the date of transaction, provided that:

INTRODUCTION

Welcome to Minetax. We are committed to delivering high-quality taxation, GST, compliance, and financial services to our clients.
This Refund Policy explains the terms and conditions under which refunds may be granted for services purchased through our website https://minetax.in ↗
By purchasing any service from Minetax, you agree to this Refund Policy along with our Terms of Service.

GENERAL REFUND POLICY

Minetax offers refunds only under specific conditions. Due to the nature of digital and professional services, refunds are not always possible once work has been initiated or completed.
Refund requests must be made within the applicable refund period.
Refund eligibility depends on the type of service purchased.
Each request is reviewed individually.

30-DAY MONEY-BACK GUARANTEE

We provide a 30-day money-back guarantee for selected services.
A customer may request a refund within 30 days from the date of transaction, provided that:
The service has not been fully completed
No government filing or submission has been made
No irreversible process has been initiated
If these conditions are met, a full or partial refund may be issued.

SERVICES ELIGIBLE FOR REFUND

Refunds may be granted under the following cases:
GST Registration (if application not filed)
Business Registration (if documents not submitted to authorities)
Income Tax Filing (if return not filed)
Subscription-based services (unused portion only)
Services canceled before processing begins

SERVICES NOT ELIGIBLE FOR REFUND

The following services are strictly non-refundable:
Filed GST Returns
Filed Income Tax Returns (ITR)
Completed registrations or filings
Government fees, taxes, or statutory payments
Consultation services already delivered
Customized financial or legal advisory
Urgent or express services once initiated
Any service where work has already started or been completed

PARTIAL REFUNDS

CANCELLATION POLICY

Customers may cancel services under the following conditions:
Before service processing begins → Full refund possible
After partial work → Partial refund may be granted
After completion → No refund
Minetax reserves the right to refuse cancellation if the service is already in progress or completed.

REFUND REQUEST PROCESS

To initiate a refund request, follow these steps:
Send an email to support@minetax.in↗
Include your Order ID / Invoice Number
Clearly state the reason for the refund request
Attach supporting documents (if required)
Our support team will review your request within 3–7 business days.

REFUND APPROVAL

REFUND METHOD & TIMELINE

NON-REFUNDABLE CHARGES

ABUSE OF REFUND POLICY

Minetax strictly prohibits misuse of the refund system.
Refund requests may be rejected if:
Multiple refund requests are made repeatedly
Services are purchased and canceled frequently
False or misleading claims are submitted
Fraudulent activity is detected
We reserve the right to block such users.

LEGAL VIOLATIONS

Minetax strictly prohibits misuse of the refund system.
Refund requests may be rejected if:
Multiple refund requests are made repeatedly
Services are purchased and canceled frequently
False or misleading claims are submitted
Fraudulent activity is detected
We reserve the right to block such users.

FORCE MAJEURE

Minetax shall not be held responsible for delays or failures caused by:
Government system issues
Technical failures
Natural disasters
Third-party service disruptions
Such cases may not qualify for refunds.

MODIFICATION OF POLICY

9. Contact Us